General
How to Void or Resubmit EVV Claims
How do I void or resubmit an EVV claim without resubmitting the entire batch? Sometimes EVV data needs to be corrected after successful submission. This article will walk you through how to resubmit EVV claims. SETWorks recommends resubmitting as few ...
Monthly Support Webinar - February 2022 - Mobile and EVV
Mobile and EVV Webinar On February 23rd 2022, SETWorks hosted a live webinar about SETWorks Mobile and EVV (Electronic Visit Verification). You can view the recording below: Featured Reports: EVV User Location Report
Electronic Visit Verification (EVV) - Correcting User Location Data
What Do I Do If Staff Forgot to Clock In? Administrators Missed Punches happen. As a SETWorks Administrator, you have permission to edit records and create a manual entry, if necessary. Key Privileges: Settings > Provider Build > Maintain Privileges ...
How To Submit EVV
How Do I Submit EVV Data to an Aggregator From SETWorks? Administrators, Billing Once EVV data has been collected in your SETWorks site for required services, that information must be sent to the state/MCO's chosen aggregator. Electronic submission ...
Electronic Visit Verification (EVV) - The Basics
How Do I Use the SETWorks EVV Experience? Everyone You can use the SETWorks EVV Experience to Check-In and Check-Out of activity records. This will use your phone or mobile device's built in GPS system to add location to your activity records. You ...
Electronic Visit Verification (EVV) - QA Process
How do I validate Electronic Visit Verification (EVV) records before sending to billing? Administrators Validating Records Contain All Necessary Data The Manage User Locations feature allows you to easily see records that are missing data required ...
Telephone Visit Verification (TVV)
What is Telephone Visit Verification (TVV) and how do I use it? Administrators, Managers, Users Telephone Visit Verification (TVV) is a tool which can be used to record location data. Unlike Electronic Visit Verification (EVV), TVV does not require ...
Electronic Visit Verification (EVV) Services and Configuration
What is EVV and how do I configure SETWorks to use EVV? Administrators Some states require Electronic Visit Verification (EVV) for select services. SETWorks offers for EVV requirements to be captured for Personal Care Services (PCS) as designated ...