Location Services and EVV - Disclaimer and What This Means to You

Location Services and EVV - Disclaimer and What This Means to You

When does SETWorks request my location?

In SETWorks, the EVV Experience requests the user's current location at three different intervals - upon check-in, upon selecting and saving a consumer, and upon check-out. SETWorks requests the location at the specific moment that the check-in or save button is selected - that location is saved but SETWorks does not monitor, track, or collect any location information other than the moment that button is selected. 

This means:

SETWorks only requests an employee’s location at the exact moment they clock in or clock out of a service that requires EVV (Electronic Visit Verification).

When you start or end a visit in SETWorks, your device prompts for location access — this is a one-time request to verify that the visit took place where it should.

SETWorks does not continuously track, store, or monitor your location before, during, or after the visit.

Once the location for that clock-in or clock-out is captured, location access stops until the next visit action that requires it.

In short, SETWorks uses momentary location verification, not ongoing location tracking:

SETWorks does not monitor or track staff travel outside of EVV-required visit verification. Location information is only captured at the moment of clock-in or clock-out for the purpose of verifying service delivery in compliance with EVV requirements.
    • Related Articles

    • Pricing for Electronic Visit Verification in SETWorks

      2022 Pricing for Electronic Visit Verification (EVV) Services We are updating the pricing for our EVV services, and we want to make sure you know what to expect. Here’s what this change means for you.    Historically, SETWorks EVV services have been ...
    • Electronic Visit Verification (EVV) Services and Configuration

      What is EVV and how do I configure SETWorks to use EVV? Administrators Some states require Electronic Visit Verification (EVV) for select services. SETWorks offers for EVV requirements to be captured for Personal Care Services (PCS) as designated ...
    • Overnight EVV Services

      How can I use EVV for overnight services? Administrators, Managers We understand the importance of accurately capturing service times for EVV compliance. Most funders and EVV aggregators require services to be delivered on a single calendar date. As ...
    • Electronic Visit Verification (EVV) - Correcting User Location Data

      What Do I Do If Staff Forgot to Clock In? Administrators Missed Punches happen. As a SETWorks Administrator, you have permission to edit records and create a manual entry, if necessary.  Key Privileges: Settings > Provider Build > Maintain Privileges ...
    • Georgia EVV - Start Here

      EVV submissions in Georgia was effective July of 2022. The articles below show how EVV works within SETWorks and how to configure your system so the EVV data is captured and submitted successfully. If you are not submitting EVV data in Georgia ...