SETWorks March 2022 Client Newsletter
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Inactive Consumer and activity records
We had a consumer who was indicated as inactive on 3/5/2022. We then attempted to do a billable group activity record for that consumer for 3/5/2022 as well as earlier, but his name was not available in the consumer drop down in the activity record despite
2022 Support Webinar Schedule
Register to Attend! See 2021 Webinar Recordings
Follow up from User Group 2/16/2022
Hi everyone, A few changes are coming based on our conversation at the User Group on Wednesday: The goals from your goals tab will populate onto the Job Coaching Progress Report & Service Log. The terms ‘Notes’ and ‘Progress’ will be removed from the
Batch Edit Service Plan Questions
We have specific sets of Protocol/Custom Plan questions that accompany specific Authorizations. Each time a consumer adopts a new authorization, I have to visit the Batch Edit Service Plan Questions tool and attach each individual question for that authorization
SETWorks February 2022 Client Newsletter
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Discussion for User Group Feb. 16 - Job Coaching Progress Report & Service Log
Hi everyone, I have included a few form recommendations for the Job Coaching Progress Report & Service Log that have come our direction over the past few weeks. I'd like to discuss these at the next User Group on Feb. 16 at 3 pm ET/2 pm CT to maintain
Job Coaching Progress Report & Service Log - Auto-populating Interventions/Goals
Hi everyone, We've recently had the request to update the Job Coaching Progress Report & Service Log form to auto-populate interventions/goals from the goals tab of the individual's profile. Currently the process is to type or copy/paste the goals into
ATTENTION: Product Update - Complete/Incomplete Logic
ATTENTION: Product Update - Complete/Incomplete Logic An email will be delivered tomorrow to organizations impacted by this update. Please check your All Mail and Spam folders to determine if your organization is impacted. READ MORE HERE
SETWorks January 2022 Client Newsletter
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SETWorks December 2021 Client Newsletter
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Total Remaining Hours/Units on authorization option for Participants Page
It would be immensely helpful and convenient for staff if there was an option to display the total number of units used/remaining on the participants page as a selectable column. I do get a lot of feedback from staff that drilling into every case before
Authorizations
When you receive a new SDR for an active consumer , do you change the authorization code in the authorization information ? I’ve been doing that but realized it’s updating the previous logs and then making them incomplete ( because the dates are same,
Missouri EVV - Pending Credentials
MO EVV UPDATE - Pending Credentials SETWorks has organizations successfully configured to submit live data! We are still waiting to receive credentials from Sandata for quite a few MO organizations. If you have completed the Sandata training and have
Consumer Form Result Report / Department Form Result Report
These report options are somewhat limited due to having to choose one consumer/department or all. If the filter selections were checkboxes, users would be able to choose any number of specific consumers/departments on their caseload. We do have the
Form pre population
It would be helpful to have the ability for any or all fields on a completed form to populate other forms in the system as chosen by the person building the form. I've had the ability to do this in the past and it greatly decreases the margin of error
Missouri EVV - Pending Training and Credentials
MO EVV UPDATE - Pending Credentials SETWorks has organizations successfully configured to submit live data! We are still waiting to receive credentials from Sandata for at least 8 organizations. Credentials are issued a few days after required training
SETWorks November 2021 Client Newsletter
MO EVV - Complete Sandata Training
MO EVV UPDATE - Provider Training Required Provider Training is required to be completed before production credentials can be created. Please complete your required training ASAP and send your training certification to Sandata. We are unable to move
Missouri EVV - Provider Training Required!
MO EVV UPDATE - Provider Training Required Provider Training is required to be completed before production credentials can be created. If you did not receive an email from Sandata with details about required training, please email Sandata Technologies
Missouri EVV Sandata Checklist Appoved!
MO EVV UPDATE - Checklist Approved SETWorks has successfully submitted the Testing Checklist to Sandata and it has been approved. Next steps: Site Configurations Providers should now be receiving their Usernames and Passwords for Sandata's production
MO EVV Update - Testing Checklist Successfully Submitted
MO EVV UPDATE SETWorks has successfully submitted the Testing Checklist to Sandata. Next steps: Approval & Site Configurations
SETWorks Oregon User Group (10/21 11:00am PDT)
We're super excited to see everyone tomorrow at 11:00am (PDT) through this Zoom link. There are now eight providers using SETWorks in Oregon! For all the latest SETWorks Oregon-specific updates, please go to this page on the Knowledge Base and click Follow.
MO EVV Update - Testing Checklist to Sandata
MO EVV UPDATE SETWorks is on track to submit the testing checklist to Sandata this week.
Pre-Placement Progress Report - Job Coach Phone and Email
Hi everyone! Had a question - what should populate in these two fields (job coach phone and email)? Where would you expect this information to come from within SETWorks?
SETWorks October 2021 Client Newsletter
SETWorks September 2021 Client Newsletter
REMINDER: OR User Group
You've been invited to be a part of the Oregon + SETWorks User Group! This will be the platform for OR SETWorks clients to collaborate and share knowledge. This user group experience provides the opportunity for you to share the ins and outs of SETWorks,
Favorite cookie. Are we #raisincookie fans orrrrrr...
It's Friday Fun Day and we want to hear from you! What's your favorite type of cookie?
FAQ - MO EVV
Frequently Asked Questions (FAQ) What is EVV? Electronic Visit Verification (EVV) is a system that records a caregiver’s location at the time of service. Who is Sandata? Sandata is the aggregator Missouri selected to collect and verify Electronic Visit
SETWorks Missouri EVV Update October 1, 2021
DMH EVV Website Sandata online form SETWorks form SETWorks Knowledge Base MO forum
Recording Available - Monthly Support Webinar - September 2021 - SETWorks Administration for Beginners
On Wednesday, September 29th we hosted our sixth SETWorks Support Webinar and the topic was SETWorks Administration for Beginners We made the recording publicly available - to watch the recording simply visit our support site and check out the article:
How many DSPs do you have on staff today? And do you anticipate an increase?
It's Friday Fun Day and we want to hear from you! How many DSPs do you have on staff today, and are you anticipating and increase or decrease over the next year?
Have you ever been to Washington DC or your state capitol for a disability-related initiative?
Have you ever been to Washington DC or your state capitol for a disability-related initiative? We'd love to hear!
MO EVV - Have you registered with Sandata?
This announcement was sent via email on September 8th by MMAC. If individual's you serve are Medicaid funded and ae authorized for Personal Care services (PCS), you must register with Sandata.
Grandparents Day - What is one food that comes to mind?
This Sunday is Grandparents Day! What is one food or recipe that comes to mind when you think of your grandparents?
MO EVV - Caregiver Identifier: FCSR
For those of you providing EVV services in Missouri, you're likely familiar with the requirement to collect Caregiver Identifies. The Registrant Number assigned by the Family Care Safety Registry (FCSR) will be used as the caregiver’s primary identification
What was your favorite part of summer break?
It's the end of summer break and school is starting back up. Just like our childhood days, we're bringing back that good 'ol first-day-of-school question. What was your favorite part of summer break?
Recording Available - Monthly Support Webinar - August 2021 - Individual Records
On Wednesday, August 25th we hosted our fifth SETWorks Support Webinar and the topic was Billable Individual Activity Records. We made the recording publicly available - to watch the recording simply visit our support site and check out the article: “Monthly
Fill in the blank: "No matter how many I own, I will always have the urge to buy more _____"
It's Friday Fun Day and we want to hear from you! What is that one thing that you just can't pass up? No matter how many I own, I will always have the urge to buy more _____
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