I understand that there are both user and consumer tasks in the system. It would be helpful to have a department task as well. We are looking to find ways to add DSP shift responsibilities to the system, but using the user task or calendar proves to be difficult since staffing changes frequently. It would have to be maintained in real time and that is inefficient for a large agency like ours. A Department task could possibly allow all staff, with access to that department, to view and complete the task for that department and shift. I could then make a form outlining shift responsibilities to attach to the task.
Just an idea.