Ticket to Work (TTW) - Forms

Ticket to Work (TTW) - Forms

Ticket to Work (TTW) Forms

The following Ticket to Work (TTW) forms are available in SETWorks for Employment Networks (ENs) to use in supporting their clients and maintaining compliance with SSA requirements. These forms are designed to streamline processes such as intake, plan development, amendments, and proof of relationship. While SETWorks provides pre-built versions of these forms, it is the EN’s responsibility to ensure all forms remain current and aligned with updates issued by SSA and TPM. ENs should regularly review the forms, make necessary updates using the SETWorks Forms Utility or Form Builder, and store completed documents in the appropriate Client File folders for future reference and auditing purposes.

TTW Intake

This form is an optional tool that Employment Networks (ENs) can use during their intake process to gather information required for the Individual Work Plan (IWP). While not mandatory, it helps streamline the IWP completion by collecting necessary data in advance. ENs may customize this form to suit their process, and it is recommended to save the completed form in the Client File intake folder for future reference.

TTW SSA IWP 

The current SSA/TPM IWP form version 03-2017 has been built into SETWorks. ENs who choose to use this template must first update it with their own EN-specific information using the forms utility in SETWorks. This step ensures that all future uses of the form contain the correct EN details. ENs are also responsible for keeping the form up to date in accordance with changes from SSA/TPM. Once completed and signed—either electronically or with a wet signature, the IWP should be saved in the Client File under the IWP folder. Alternatively, ENs may choose to create their own IWP form using the SETWorks Form Builder.

TTW SSA Release of Information 3288


TTW IWP Amendment Form

The TTW IWP Amendment Form is used when updates or changes need to be made to an existing IWP. This form contains all SSA-required elements and may be used at the EN's discretion. Like other forms, ENs must ensure this document is updated in SETWorks as SSA/TPM makes changes. Once the amendment is completed, it should be saved in the Client File under the IWP folder and submitted to SSA as instructed.

TTW POR

The EN has the option to use the PoR form available in SETWorks, which includes all of the information required by the SSA Proof of Relationship. It is the EN's responsibility to keep the form updated in SETWorks as changes are made by SSA/TPM. Using the PoR form in SETWorks can save time, as it automatically populates some fields. Additionally, the EN can use the TTW Services Summary Report to collect previously documented services and dates. If the EN chooses to use the PoR in SETWorks, they must generate and download the TTW Services Summary Report, then fax it to SSA along with the signed PoR form. It is recommended that both the PoR and the Services Summary Report be saved in the Client File for future reference, if needed.
  1. To create the TTW Service Summary Report:
    1. Go to Reports.
    2. Select TTW Service Summary Report.
    3. Apply the following filters:
      1. Select the Date Range that corresponds to the claim months listed on the PoR.
      2. Select the Consumer Name associated with PoR.
    4. Download the report as a CSV file.
    5. Adjust the “Service Documentation” column to ensure all content is visible.
    6. Save or print the file, depending on whether the EN faxes the documents to SSA using a fax machine or an electronic method.

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