Address Was Changed
Why did the address change?
Administrators
Occasionally when entering a street address for a consumer or employer you may notice that the address is different from what you entered. This is because SETWorks verifies all addresses with the United States Postal Service (USPS) for accuracy. This feature means that the zip code and county may occasionally update based on the data that USPS provides.
Terminology can be modified within SETWorks to better fit the needs of your organization. If the terminology in our articles are not the same on your site, talk to your local administrator to assist in translation.
What if the corrected address is wrong?
Typically, the address data that USPS provides is accurate. First, check the address you entered again to ensure the information you have is accurate.
Rarely, you may find that the address USPS provides is incorrect. In this case you can disable the address validation feature from automatically correcting the address. The address validation feature is controlled via privilege. If you do not have permission to change privileges, ask your SETWorks administrator for assistance.
For a Consumer Address:
Settings > Provider Build > Maintain Privileges > Tab: Create Consumer
Use validated version of provided address when creating and updating consumers.
For an Employer Address:
Settings > Provider Build > Maintain Privileges > Tab: Create Employer
Use validated version of provided address when creating and updating employers.
Check the Address for Accuracy:
If you would like to check what information the postal service has on file, you can check the address on their website, available via the following link:
Related Articles
Signing with a PIN (User and Role Signatures)
1. Enter PIN This was setup when you created your account and can be changed in Settings > My Profile > Edit My Pin 2. Select "Sign"February 1, 2022 Complete/Incomplete Logic Changes
Please review the following article if you received communication from SETWorks the week of January 10, 2022, regarding important changes to the Complete/Incomplete Logic on Billable Group Activity Records. What Changed? SETWorks discovered an issue ...Change Outcome/Milestone Rates
How to Change Outcome/Milestone Rates Administrator This article explains how to change the Rates for Outcomes and Milestones Terminology can be modified within SETWorks to better fit the needs of your organization. If the terminology in our articles ...Consumer Events - Active Span Workflow
How Can I Tell How Many Consumers Were Added to SETWorks? Any time a client is added to SETWorks, a consumer event called "Active Span" is created. This event is used to track the date a consumer was entered in to SETWorks. The start date of the ...Resetting Your Password
How do I reset my password? How do I change my password? All users If you've forgotten your password, follow the steps below for self-service password reset. If you'd like to change your password, follow the steps under "I already know my current ...