User Feature Suspension - The How
How do I use User Feature Suspension?
Administrators, Managers
User Feature Suspension is used to temporarily allow a user to make modifications to a record that would normally be locked from edits.
Terminology can be modified within SETWorks to better fit the needs of your organization. If the terminology in our articles are not the same on your site, talk to your local administrator to assist in translation.
Access User Feature Suspension
There are a few ways to access User Feature Suspension:
1. Select: Add dropdown in the right side of SETWorks > User Feature Suspension
2. Settings > Provider Build tab > Utilities: User Feature Suspension
Using User Feature Suspension
Navigate to User Feature Suspension
Select + Add new record
Username: Select User - this is the user that needs to be unlocked to document
Hours to suspend (last settings): Enter hours - this is the amount of time you want to unlock the user
Active: Checkbox - only mark as 'inactive' in the case of an error.
Notes: Insert Notes - insert any information you have that requires this staff to be unlocked (e.g., editing a typo, including information to meet requirements, signing only).
Unlock records from (optional): Insert a date and time - this is the start date
Unlock records to (optional): Insert a date and time - this is the end date
NOTE:
SETWorks allows you to be selective in the specific records you unlock - without the from and to dates, all records without a counter-signature will be unlocked for staff to edit.
Allow for Activity Record Dates to be changed: Checkbox - this refers to the date of the Activity Record
Allow for the rest of Activity Record to be changed: Checkbox - this refers to the goals, service, time, authorization, etc.
Insert
Edit an entry by selecting Edit.
Auditing User Feature Suspension
SETWorks allows you to audit who is using this feature as well as the details surrounding usage.
Refer to the middle table. Use the From and To date to see the range of usage to audit.
Refer to the last table. The final table lists the number of times each user has been unlocked.
Related Articles
Locked Records - User Feature Suspension
How Do I Edit A Record That Is Locked from Modifications? Administrators, Managers SETWorks administrators have the ability to allow a user to edit records that are past due. This will disable the "due date has passed" message and allow records to ...User Feature Suspension - The What
What is User Feature Suspension and how does it work? Administrators, Managers User Feature Suspension is used to temporarily allow a user to make modifications to a record that would normally be locked from edits. Terminology can be modified within ...Requesting External User Signatures: Start Here
How To Request Form Signatures from External Users Administrators This article will explain everything you need to know about sending a request to an external user to sign forms. Terminology can be modified within SETWorks to better fit the needs of ...Monthly Support Webinar - September 2021 - SETWorks Administration for Beginners
SETWorks Administration for Beginners On September 29th 2021, SETWorks hosted a live webinar called SETWorks Administration for Beginners. You can view the recording from the link below: Reports Discussed: Privilege History Notification Report ...Managing User Department(s)
How Do I Control What Department(s) Staff Belong To? Administrators In SETWorks Departments are used to control access to groups of consumers. Read the article below to learn more. Manage Departments - Control Which Departments a User Has Access To ...