User Feature Suspension - The How

User Feature Suspension - The How

How do I use User Feature Suspension?

Administrators, Managers
User Feature Suspension is used to temporarily allow a user to make modifications to a record that would normally be locked from edits. 
Terminology can be modified within SETWorks to better fit the needs of your organization. If the terminology in our articles are not the same on your site, talk to your local administrator to assist in translation.

Access User Feature Suspension

There are a few ways to access User Feature Suspension:
1. Select: Add dropdown in the right side of SETWorks > User Feature Suspension



2. Settings > Provider Build tab > Utilities: User Feature Suspension 




Using User Feature Suspension

Navigate to User Feature Suspension
Select + Add new record


Username:  Select User - this is the user that needs to be unlocked to document
Hours to suspend (last settings):  Enter hours - this is the amount of time you want to unlock the user
Active:  Checkbox - only mark as 'inactive' in the case of an error. 
Notes:  Insert Notes - insert any information you have that requires this staff to be unlocked (e.g., editing a typo, including information to meet requirements, signing only). 
Unlock records from (optional):  Insert a date and time - this is the start date
Unlock records to (optional):  Insert a date and time - this is the end date    
NOTE: SETWorks allows you to be selective in the specific records you unlock - without the from and to dates, all records without a counter-signature will be unlocked for staff to edit.
Allow for Activity Record Dates to be changed:  Checkbox - this refers to the date of the Activity Record
Allow for the rest of Activity Record to be changed:  Checkbox - this refers to the goals, service, time, authorization, etc. 
Insert




Edit an entry by selecting Edit.



Auditing User Feature Suspension

SETWorks allows you to audit who is using this feature as well as the details surrounding usage. 

Refer to the middle table. Use the From and To date to see the range of usage to audit. 



Refer to the last table. The final table lists the number of times each user has been unlocked. 



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