Signing Failed
I tried to sign a form but received a message that said "signing failed". What do I need to do to sign the form?
All users, external users
The signing failed message appears when you select sign before completing all required fields. Check to make sure you've signed the form before selecting the "Sign" button.
Signing Failed
If you receive the signing failed message it means that one of the required fields wasn't completed.
Check to make sure that you've drawn (signed) your name in the signature pad as well as typed your name in the "Name (last, first, relationship)" field. If applicable, you may need to enter a note as well.
How To Sign a Form
Once you are ready to sign, select Sign.
A window appears that allows you to draw your name, type your name, and write a note (if applicable).
Select Sign to save.
Related Articles
Signing Activity Records v2.0
How do I sign my activity record? All Users, Direct Staff, Everyone You can sign a record from a few different areas within SETWorks. This article will show you 4 methods. There are a several different ways to sign an activity record (AR) in ...Customizing Signing Configurations within the Form Signature Utility
How Do I Configure Signatures on Forms? Administrators The default signature options shown on a form can be customized to each individual form. Read the following article to learn more. Terminology can be modified within SETWorks to better fit the ...Signing with a PIN (User and Role Signatures)
1. Enter PIN This was setup when you created your account and can be changed in Settings > My Profile > Edit My Pin 2. Select "Sign"Signing with a Mouse or Tablet or Touchscreen
1. Click "Sign" 2. Draw your mark/signature on the canvas that appears 3. For guest signatures, type in the name of the person. (This is not necessary for consumers/clients because the name is already known.) 4. Add Note if necessary 5. Click “Sign” ...Unable to Sign an Activity Record
Why can't I sign my activity record? All users Terminology can be modified within SETWorks to better fit the needs of your organization. If the terminology in our articles are not the same on your site, talk to your local administrator to assist in ...