File Requests - Start Here

File Requests - Start Here

File Requests - Start Here

Administrators, All Users

File Request allows SETWorks users to send an email to clients requesting that they upload a file to SETWorks. The party will receive the request via email which contains a link to a secure upload site allowing them to send the file directly to SETWorks, without going through email or another third-party source. 

When would I use the file request feature? 

- Consumer: Request a client uploads a recent paycheck to track income or verify employment for Benefit Planning purposes. 
- Staff: Request a staff uploads a drivers license or CPR training document. 

Getting Started

Set-up a File Request in SETWorks:  File Requests - Configuration and Setup
How to request a file upload:  Sending a File Request
    • Related Articles

    • File Requests - Sending a File Request

      How to I send a File Request? Administrators Learn more about File Requests  and how to set-up and configure in SETWorks. Send a File Request - Navigate to the applicable entity (Consumer or Staff) and select the File Request tab.  - Select Add New ...
    • How can I Upload a File

      How to Upload a File into SETWorks Administrator This article will explain how to upload a files into SETWorks.  This method of uploading will work in Consumer, Staff, Department, and Provider Files section Terminology can be modified within SETWorks ...
    • How can I Batch Upload a ZIP File

      How to Batch Upload a .ZIP File into SETWorks - File Utility Administrator This article will explain how to upload a .ZIP file into SETWorks. These file uploads apply to existing consumers. Terminology can be modified within SETWorks to better fit ...
    • File Acknowledgement

      What is File Acknowledgement? Files that are uploaded into SETWorks can be required to be acknowledge by staff prior to staff documenting on the applicable consumer. Video https://youtu.be/_of4QaeLRS4 Privileges Settings > Provider Build > Maintain ...
    • Georgia EVV - Start Here

      EVV submissions in Georgia was effective July of 2022. The articles below show how EVV works within SETWorks and how to configure your system so the EVV data is captured and submitted successfully. If you are not submitting EVV data in Georgia ...