The report can be set for no more than approximately one and a half years into the past from the current date.
Frequently Asked Questions
1. Why isn’t any data showing?
The dashboard naturally requires data to be tracked correctly and accurately throughout SETWorks. For example, the “Average Monthly Earnings” outcome requires tracking monthly earnings in the Placement→Earnings tab in the client record.
2. Why is the data is incorrect?
Typically data is incorrect due to filters not being correctly set, or simply errors in the underlying data in SETWorks. To troubleshoot, the data can be drilled into by right clicking on a department/county name in a table, and selecting another field to include in the table. For example, the “Number of new job placements” outcome shows placements by department. If the numbers don’t seem correct, you can right-click on a department, and select “Full Name”, to have the table show which clients are included in the calculation. If someone is missing, you can then validate the data in SETWorks to make sure it is there.
If data is still incorrect after your troubleshooting, or if you just want help troubleshooting, please contact SETWorks Support. We’ll be more than happy to help!
3. Where does the data come from? How does this calculation work?
In the header of each outcome is an explanation of where the data comes from and how the calculation works. Please review and let us know if you have further questions.